Privacy

Privacy policy

Plain-language details on what we collect on this website, why, and the choices you have. Effective October 16, 2026.

Who we are

This website is operated by Cruze Group ("we", "us"), based in Ontario, Canada. CRUZE Service Connect is a Cruze Group product. Questions about privacy can be sent to cruzeconsult@gmail.com.

What we collect

We only collect what you choose to send us through the enquiry form or by email:

We do not use advertising trackers, analytics cookies or third-party scripts on this website. Fonts and code are served from our own domain.

How we use it

We use your information to reply to your enquiry, arrange a walkthrough, and tell you about CRUZE Service Connect and the founding shop program. We only send you messages about CRUZE if you agree to be contacted (consent is requested on the form), in line with Canada's Anti-Spam Legislation (CASL). You can unsubscribe at any time by replying "unsubscribe" or emailing us.

Who processes it

This website is hosted by Netlify, which also receives and stores form submissions on our behalf. Netlify may process data outside Canada, including in the United States. We use email to respond to enquiries. We do not sell or rent your personal information.

How long we keep it

We keep enquiry details for as long as needed to respond and follow up, and delete them on request or when they're no longer needed, typically within 24 months of our last contact.

Your choices

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you can ask to access, correct or delete the personal information we hold about you, or withdraw consent. Email cruzeconsult@gmail.com and we'll respond within 30 days.

The interactive walkthrough

The walkthrough shows CRUZE Service Connect with a fictional sample shop and runs entirely in your browser. It doesn't collect any information about you. If you book a live walkthrough, we use the details on that form to arrange the call.

Changes

If we change this policy, we'll update the date at the top of this page.